Last Updated: July 30, 2026
Welcome to Infra Hardware. These Terms & Conditions govern your use of the Infra Hardware website and your purchase of products offered through our website.
By accessing or using this website, you agree to follow these Terms & Conditions. If you do not agree with these terms, please do not use this website or place an order.
1. About Infra Hardware
Infra Hardware is an online enterprise IT hardware store and brand operated by Trade Vera LLC, a U.S.-registered company based in Florida.
We provide enterprise IT hardware and related procurement solutions for businesses, IT professionals, data centers, organizations, and other customers within the United States.
2. Website Use
You may use this website for lawful purposes and for legitimate business or purchasing activities.
You agree not to:
- Use the website for any unlawful or fraudulent purpose
- Attempt to interfere with or disrupt the website or its services
- Use website content or information to mislead others
- Attempt to gain unauthorized access to any part of the website
- Copy, reproduce, modify, or distribute website content without permission
We reserve the right to restrict or terminate access to the website when necessary to protect our website, business, customers, or services.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, availability, and other product information.
However, product information may change from time to time and may be updated without prior notice.
Product images may be provided for identification or illustration purposes. Actual product appearance, packaging, labeling, or included accessories may vary depending on the manufacturer, supplier, product condition, or available inventory.
Customers are responsible for reviewing product descriptions, specifications, compatibility information, and other available details before placing an order.
If you have questions about a product or require additional information before purchasing, please contact our team before placing your order.
4. Product Availability
All products are subject to availability.
Some enterprise IT hardware may be sourced or procured specifically to meet customer requirements. Product availability is not guaranteed until an order or quotation has been confirmed by Infra Hardware.
If a product becomes unavailable or cannot be supplied as described, we will contact the customer regarding the available options.
5. Pricing and Product Information
Prices and product information displayed on the website are subject to change without notice.
We make reasonable efforts to maintain accurate pricing and product information. However, errors or inaccuracies may occasionally occur.
If an error affects the price, availability, or description of a product, Infra Hardware reserves the right to review the affected order and contact the customer before fulfillment.
Any applicable taxes, shipping charges, or other costs will be presented as applicable during the purchasing process or communicated as part of a quotation.
6. Orders and Quotations
Submitting an order or requesting a quotation does not automatically guarantee acceptance or fulfillment.
Orders and quotations are subject to product availability, pricing confirmation, and acceptance by Infra Hardware.
We reserve the right to accept, decline, or cancel an order or quotation request when necessary, including when a product is unavailable, pricing information is incorrect, or the order cannot be fulfilled as requested.
If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Refund Policy.
7. Payments
Customers are responsible for providing accurate billing and payment information when placing an order.
Payments must be successfully authorized and received before an order is processed for fulfillment, unless alternative payment terms have been agreed upon in writing.
We may use third-party payment processors to securely process payments. Payment information may be subject to the terms and privacy policies of the applicable payment provider.
8. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
We currently provide shipping services for customers within the United States, subject to product availability and applicable shipping arrangements.
Estimated delivery times may vary depending on product availability, order processing, shipping method, carrier delays, and other circumstances outside our control.
Customers are responsible for providing accurate shipping information at the time of order.
Please review our Shipping Policy for additional information regarding shipping and delivery.
9. Returns and Refunds
Returns are subject to our Return Policy.
Eligible return requests must be submitted within the applicable 30-day return period and require prior approval from Infra Hardware.
Approved returns must be shipped back by mail, and customers are responsible for arranging and paying the applicable return shipping costs.
A 20% restocking fee applies to eligible returns and will be deducted from the applicable refund amount.
Returns must meet the conditions described in our Return Policy.
For complete information about return eligibility, return authorization, return shipping costs, restocking fees, and the refund process, please review our:
Return Policy
Refund Policy
10. Intellectual Property
All content available on this website, including text, product content created by Infra Hardware, graphics, logos, branding, website design, and other original materials, is owned by or used by Infra Hardware or its applicable licensors.
You may not copy, reproduce, modify, distribute, publish, or reuse our original website content without prior written permission, except where permitted by applicable law.
Product names, trademarks, logos, and brand names belonging to manufacturers or other third parties remain the property of their respective owners.
11. Third-Party Brands and Products
Infra Hardware may list products manufactured by third-party brands and companies.
Unless explicitly stated otherwise, references to third-party brands or manufacturers do not mean that Infra Hardware is an authorized reseller, partner, representative, or affiliate of those companies.
Product availability and manufacturer information are provided for product identification and purchasing purposes.
12. Website Accuracy and Availability
We make reasonable efforts to keep our website information accurate and our services available.
However, we do not guarantee that the website or all of its content will always be available, uninterrupted, complete, or free from errors.
We may update, modify, suspend, or discontinue parts of the website or its services when necessary.
13. Limitation of Liability
To the extent permitted by applicable law, Infra Hardware and Trade Vera LLC will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of the website, inability to use the website, or use of products or services purchased through the website.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
15. Contact Us
If you have questions about these Terms & Conditions or our services, please contact us:
Infra Hardware
A brand operated by Trade Vera LLC
Email: info@infrahardware.com
Email: sales@infrahardware.com
Phone: (+1) 727 382-9273
Business Hours:
Monday to Friday, 8:00 AM – 5:00 PM (ET)
Business Address:
7901 4th St N STE 300
St. Petersburg, FL 33702
USA
For information about returns and refunds, please review our Return Policy and Refund Policy.