Last Updated: July 30, 2026
Infra Hardware is an online enterprise IT hardware store and brand operated by Trade Vera LLC, a U.S.-registered company based in Florida. We provide enterprise IT hardware and procurement solutions for businesses, IT professionals, data centers, and organizations across the United States.
Shipping Destinations
We currently offer free standard ground shipping within the United States for all products available through our online store.
Orders are shipped to valid U.S. shipping addresses provided by the customer. Shipping availability may vary for certain products or locations due to product size, weight, availability, shipping requirements, or other applicable restrictions.
Orders may be fulfilled and shipped from our Florida fulfillment location or through third-party fulfillment providers or suppliers, depending on product availability and sourcing requirements.
Order Processing and Handling Time
Orders are processed during our regular business hours, Monday through Friday.
Our standard handling time is approximately 1–3 business days after an order has been successfully placed and confirmed.
Our daily order cutoff time is 3:00 PM Eastern Time (ET).
Orders placed by 3:00 PM Eastern Time on a business day will generally begin processing according to our standard handling schedule.
Orders placed after the 3:00 PM Eastern Time cutoff may begin processing on the next business day.
Orders placed on weekends or applicable holidays may begin processing on the next available business day.
Handling times may vary for certain enterprise IT hardware products, special-order items, or orders that require additional verification before shipment.
Shipping and Delivery Time
Our estimated delivery time within the United States is approximately 4–7 business days.
This estimated timeframe includes the time required to process and prepare an order for shipment, as well as the time required for the shipping carrier to deliver the package.
Delivery estimates are provided as a general guide and may vary depending on the shipping destination, product availability, order processing time, carrier service, weather conditions, holidays, carrier delays, or other circumstances outside our reasonable control.
For products requiring special handling, freight delivery, or special shipping arrangements, the applicable shipping method and estimated delivery timeframe may be confirmed separately before the order is finalized.
Shipping Costs
Free standard ground shipping is available within the United States for all products available through our online store.
No additional standard shipping charge is applied to all online orders shipped within the United States.
Additional services, special handling, freight requirements, or other non-standard shipping arrangements, if applicable, may be subject to separate terms or charges and will be communicated to the customer before the order is finalized.
Order Tracking
When tracking information is available, it may be provided to the customer after the order has been shipped.
Customers may use the tracking information provided by the applicable shipping carrier to monitor the status of their shipment.
Shipping Delays
While we work to meet our estimated delivery times, delivery dates are estimates and are not guaranteed.
Shipping may be delayed due to circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, transportation disruptions, holidays, or other unforeseen events.
If you experience a significant shipping delay, please contact our customer support team for assistance.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is delayed, returned, or requires additional shipping charges because of an incorrect or incomplete shipping address provided by the customer, additional charges may apply.
Damaged or Missing Shipments
If your shipment arrives damaged, please contact us as soon as possible and provide your order and shipment details.
If your order appears to be missing or has not arrived within the estimated delivery timeframe, please contact us so we can assist with tracking and resolution.
Questions About Shipping
If you have questions about shipping, delivery times, or your order, please contact us:
Email: info@infrahardware.com
Email: sales@infrahardware.com
Phone: (+1) 727 382-9273
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (ET)
Business Address:
7901 4th St N STE 300
St. Petersburg, FL 33702
USA
Infra Hardware is a brand operated by Trade Vera LLC, a U.S.-registered company based in Florida.